Fine Designs UK Ltd (‘we’ or ‘us’) is the Licensed UK office of Fine Designs Inc. Under the Data Protection Act 1998, related laws and EU General Data Protection Regulation (GDPR) we have a legal duty to protect the personal information we collect from you.
The Old Forge
67 Victoria Road
OUR PRIVACY PROMISE
1) We respect your privacy and your choices.
2) We make sure that privacy and security are embedded in everything we do.
3) We never buy data
4) We will never sell your personal data.
5) We are committed to keeping your personal data safe and secure. This includes only working with trusted partners, currently we are using Salesforce to help keep our admin nice and tidy. Their Privacy Policies can all be found here; https://www.salesforce.com/uk/company/privacy/full_privacy/
6) We are committed to being open and transparent about how we use your personal data.
7) We are committed to being open and transparent about how we use obtained your personal data.
8) We will not use your personal data in ways that we have not told you about.
9) We respect your rights, and will always try to accommodate your requests as far as is possible, in line with our own legal and operational responsibilities.
Note that all of the information set out below may not apply to you. We have explained below an overview of all possible situations in which we could interact together, and one or more of these may apply to you depending on how you have interacted with us.
WHAT IS PERSONAL DATA?
“Personal data” means any information or pieces of information that could identify you. This means name, email/home addresses, contact numbers, job description.
HOW DO WE COLLECT OR RECEIVE PERSONAL DATA?
We research on sport websites, governing body websites and club websites for the right person to contact about an event taking place. We are sometimes given your contact details via referrals.
When we contact you for the first time we make it clear where we found your data (which website) or who gave us your details. At that point we will offer you the opportunity to stop future contact with us.
The legal basis for the processing of your personal data can be:
- Your consent – This applies where you provide your personal data and specifically consent to us using it to provide you with a specific service, for example, so that:
- you can receive marketing communications from us. If you later ask us to stop sending you marketing communications, we need to keep some of your personal data on a suppression list so that we can make sure we do not contact you again. This is a legal obligation; and
- Our legitimate interests –This applies where you provide us with your personal data and we use it to:
- improve our products and services. By providing us with your personal data, we are able to better understand your needs and expectations when it comes to the services we offer. This understanding means we can improve our service so it matches your needs.
- To comply with a legal obligation – This is where you provide us with your personal data which we need to keep for our legal reasons (e.g. when you make a purchase we need to keep your transaction information to comply with our tax and financial reporting obligations).
- To protect the vital interests of an individual – This is where we use your personal data to protect you (or someone else) where there is evidence of danger to your (or someone else’s) health and/or safety.
AUTOMATED DECISION MAKING
We don’t send out any communication that is automated.
WHO MAY ACCESS YOUR PERSONAL DATA?
We want to be clear that we do not sell your personal data.
Senior Management within Fine Designs Inc. may monitor our UK leads for the purpose of targets and accountability.
WHERE WE STORE YOUR PERSONAL DATA
Data is held by Salesforce.
HOW LONG DO WE KEEP YOUR PERSONAL DATA
We will keep your personal data for as long as we need it to provide you with your requested service(s) or to meet our commercial or legal obligations.
To determine the retention period of your personal data, we consider several criteria to make sure that we do not keep your personal data for long than is necessary or appropriate. These criteria include:
- The purpose for which we hold your personal data;
- Our legal and regulatory obligations in relation to that personal data, for example any financial reporting obligations;
- Whether our relationship with you is ongoing, for example, you run events we attend, or will attend in the future;
- Any specific requests from you in relation to the deletion of your personal data; and
- Our legitimate business interests in relation to managing our own rights, for example the defence of any claims.
When we no longer need to retain your personal data, it will be deleted or overwritten with the new organisers’ details.
IS MY PERSONAL DATA SECURE?
We are committed to keeping your personal data secure, and taking all reasonable precautions to do so. We contractually require that trusted third parties who handle your personal data for us do the same.
We always do our best to protect your personal data and once we have received your personal data, we use strict procedures and security features to try to prevent unauthorised access.
YOUR RIGHTS AND CHOICES
|Your rights||What does this mean?|
|The right of access||You have the right to access, and receive a copy of, any personal data we hold about you (subject to certain restrictions). In exceptional circumstances we may charge a reasonable fee for providing such access but only where permitted by law.|
|The right to rectification||You have the right to have your personal data rectified if it is incorrect or outdated and/or completed if it is incomplete.|
|The right to erasure/right to be forgotten||In some cases, you have the right to have your personal data erased or deleted. Note this is not an absolute right, as we may have legal or legitimate grounds for retaining your personal data.|
|The right to lodge a complaint with a supervisory authority||You have the right to contact the data protection authority of your country in order to lodge a complaint against our data protection and privacy practices. Do not hesitate to contact us at the details below before lodging any complaint with the competent data protection authority as we will always seek to resolve your complaint in the first instance.|
HOW CAN I EXERCISE THESE RIGHTS?
For more information, or to request any of the rights noted above, please contact us on the details set out below.
Note that we may require proof of your identity and full details of your request, before we process any request(s).
If you have any questions or concerns about how we treat and use your personal data, or would like to exercise any of your rights above, please contact Vivien (details above)
Any changes we may make to our Privacy and Cookies Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our Privacy and Cookies Policy.
Last updated: May 2018