Fine Designs - Custom Apparel, On-Site Event Merchandise

Inc. 500-5000

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Toll Free: 1.800.966.0737

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FAQ - All You Wanted To Know About Custom Event Apparel

What does Fine Designs do?
Fine Designs prints customized shirts on-site at tournaments and festivals for fundraising purposes.
Can I still order a shirt for an event that has already taken place?
Absolutely! If you know which month the event took place, look it up in that category, if it’s been more than 2-3 months after event we might not have it. If you can't find it give us a call.
Does the ink come off?
No, the ink is guaranteed not to crack, peel or bleed.
What is the quality of the shirts?
We sell only the best quality shirts. Just to name a few, we have Nike, Adidas, Hanes, Beefy Tees, Jerzees, Gildan, and more.
Do I need to register in order to make a purchase?
No, you do have the option to checkout as a guest, but if you register you can save time! Register for future convenience:
• Fast and easy check out
• Easy access to your order history and status
I have made an account with you before but don’t remember my log in information. Do I need to register myself again?
No. Your username is your email address. Click on the “Forgot Your Password?” link below the log in and follow the steps to retrieve or reset your password.
What should I do if I forget my password?
If you are a registered user and have forgotten your password, go to the Log In page and simply click “Forgot Your Password?”. Follow the steps to retrieve or reset your password.
Can I have more than one shipping address?
Yes. When you are ready to check out, click on “Checkout with Multiple Addresses”. There you can “Enter a New Address” and select which items in your cart ship to which locations. You can also change your shipping address by editing it.
You can also manage addresses in “My Account” under “Address Book”.
Do I have to pay custom taxes or duties?
Fine Design's international shipping charges do NOT include country specific custom taxes and duties associated with the delivery of your package. These fees must be paid by the customer directly to the delivery carrier at the time of delivery.
What is a default shipping address?
You may have specified more than one shipping address in your account information. The default shipping address is the address to which your order will be shipped unless you select another shipping address for this order.
What is a default billing address?
The default billing address is the address that is associated with your payment method. You may have specified more than one billing address in your account information. The default billing address will be used unless you select another address to be selected for this order.
What is a default credit card?
You may have specified more than one credit card in your account information. The default credit card is the card that will be charged with the value of your order unless you select another credit card to be charged for this order.
How do I check the status of my order?
You must be logged in to your account to check the status of an order. If you did not create an account you cannot view order status through the website.
Once logged in, under My Account click the “My Orders” button. There you can see all of the information regarding each order you have placed. To track the shipment, you must go to the web site of the shipping carrier.
What states do you charge sales tax for?
We do not charge Sales Tax at this time.
How do I place an order?
To place an order you must first select and open a product item and click “Add to Shopping Cart”. In your shopping cart, you can edit the quantity of items desired as well as add or delete items. After you shopping is complete, click “Checkout” to process your payment. If you do not have an account with Fine Designs, you may check out as a guest. We encourage you to create an account as this is for your convenience purposes only. NOTE: The items in your shopping cart will not be lost when creating a new account.
How do I cancel an order?
To cancel an order, you must contact our customer service center via telephone 1-800-966-0737 or e-mail.

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Quality Products

Quality Products

You won't be disappointed.

Fine Designs sells only the best quality products. We GUARANTEE the ink not
to crack, peel, or bleed.

20 Years in Business

20 Years in Business

We have knowledge, we have experience, we have your solutions.

We won’t settle for less than our best! You can count on Fine Designs to get the job done right.

First Class Service

First Class Service

We are committed to customer satisfaction with every order.

Fine Designs’ friendly and service oriented professional sales staff will assist you with any help you may need.

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Customer Service Center

Hours: Monday – Friday, 10 a.m. to 6 p.m.
Central Standard Time (CST)
  • Tel: 1.800.966.0737
  • Fax: 1.214.594.0209
  • E-mail: Send Fine Designs an email